Draft — not yet in force. This version is with our legal advisers. The Terms currently binding on existing accounts are the ones you accepted at signup.

Terms of Service

Version 2026-10-01 · Effective

0. Who we are

These Terms are an agreement between you and EML Training Corp, a Wyoming corporation of 30 N Gould St, Sheridan, WY 82801, trading as Quicklearn ("Quicklearn", "we", "us", "our").

They govern your use of the Quicklearn learning-management platform at quicklearnlms.com, app.quicklearnlms.com and builder.quicklearnlms.com, together with every feature, API and service we make available through them (the "Services").

Contact: info@quicklearnlms.com for contractual notices · privacy@emltraining.com for data-protection and DPA requests.

1. Definitions

  • Account Owner — the organisation, or the individual acting on its own behalf, that holds the subscription. The Account Owner is our customer and is the party bound by these Terms.
  • Administrator — a person the Account Owner authorises to configure the account, invite users and upload content.
  • Learner — a person given access to courses through the Account Owner's account.
  • Customer Content — everything the Account Owner or its users upload, create or submit: courses, lessons, assessments, media, documents, branding, and learner records.
  • Learner Data — personal data relating to Learners that we process on the Account Owner's behalf.
  • Subscription Term — the period the Account Owner has paid for.

2. Acceptance and eligibility

By ticking the acceptance box, signing an order form, or using the Services, you accept these Terms. If you accept on behalf of an organisation you confirm you are authorised to bind it, and "you" means that organisation.

You must be at least 18 to hold an account. Learners under 18 may be enrolled only where the Account Owner has obtained whatever consent its own law requires; responsibility for that sits with the Account Owner under clause 3.

3. Customer Content — responsibility sits with the Account Owner

3.1 The Account Owner is responsible for all Customer Content in its account: for its lawfulness, its accuracy, and for holding every right, licence and permission needed to upload it, display it to Learners and let us host and deliver it.

3.2 That responsibility expressly includes third-party material — video, images, music, text, assessment items and Learner-supplied work — and it includes the lawfulness of collecting and uploading Learner Data.

3.3 Quicklearn hosts and delivers Customer Content. We do not review it, moderate it, verify it, endorse it or take responsibility for it, and we make no representation about its accuracy, quality, legality or fitness for any purpose. Nothing in the Services should be read as our approval of anything an Account Owner publishes through them.

3.4 We may, but are not obliged to, look at Customer Content where we need to in order to operate the Services, respond to a support request, comply with law, or act on a report under clause 4.

3.5 If a third party brings a claim against us arising out of Customer Content, the Account Owner will indemnify us as set out in clause 15.

4. Acceptable use

4.1 You must not, and must not permit anyone using your account to:

  • upload or distribute material that infringes anyone's intellectual property, privacy or publicity rights;
  • upload or distribute malware, or anything designed to damage, disable or gain unauthorised access to any system;
  • upload or distribute unlawful, defamatory, harassing, hateful, deceptive or obscene material, or material that sexualises minors;
  • use the Services to send unsolicited bulk messages;
  • probe, scan, penetration-test, overload or circumvent any security or rate limit of the Services without our prior written consent;
  • resell, sublicense or provide the Services to a third party except through the marketplace features we provide for that purpose (clause 8);
  • reverse-engineer the Services, or use them to build a competing product;
  • misrepresent your identity or your affiliation with any person or organisation.

4.2 Our right to act. If we reasonably believe Customer Content or an account breaches clause 4.1, poses a security risk, or exposes us or a Learner to legal liability, we may remove or disable the material, suspend the account or individual users, or terminate under clause 13.

4.3 We will give notice before acting, and will act proportionately, except where the content is unlawful on its face, where delay would cause harm to Learners or to the platform, or where notice would itself breach a legal obligation. Where we act without notice we will tell the Account Owner as soon as we reasonably can, and say what we did and why.

4.4 Reports. Anyone may report content they believe breaches this clause to info@quicklearnlms.com. Rights-holders should include enough detail to identify the material and their claim.

5. Intellectual property

5.1 You own your content. The Account Owner retains all right, title and interest in its Customer Content. Nothing in these Terms transfers ownership of Customer Content to us.

5.2 The licence you give us is narrow and functional. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, encode, transcode, cache, transmit, reformat and display Customer Content solely to the extent needed to:

  • deliver the Services to you and to your Learners;
  • create backups and maintain platform resilience;
  • provide support you have asked for; and
  • comply with law.

That licence carries no right to use your Customer Content to market Quicklearn, to sell or license it to anyone, or to train any artificial-intelligence model.

5.3 The licence ends when you leave. It terminates when your Customer Content is deleted under clause 10, except for the residual period during which backups are purged (clause 10.4) and except for anything we must retain by law.

5.4 Our intellectual property. We retain all right, title and interest in the Services, our software, our documentation and the Quicklearn name and marks. You get a non-exclusive, non-transferable right to use the Services during the Subscription Term, and nothing more.

5.5 Feedback. If you send us suggestions about the Services, we may use them without obligation to you. This does not apply to Customer Content.

6. Accounts, Administrators and Learners

6.1 The Account Owner is responsible for everything done under its account, for keeping credentials secure, and for promptly removing users who should no longer have access.

6.2 Administrators can see and export Learner Data within their organisation, including course progress, assessment results and certificates. The Account Owner is responsible for telling its Learners that this is so — see clause 9.

6.3 You must tell us promptly at info@quicklearnlms.com if you believe your account has been accessed without authorisation.

7. Fees, billing and plans

7.1 Fees, the plan, seat limits and any add-ons are those shown at purchase or in the order form. Subscriptions renew automatically for successive terms of the same length unless cancelled before the renewal date.

7.2 Payment is taken by our payment processor, Stripe. You authorise us to charge your chosen payment method for the subscription, any add-ons you purchase, and applicable taxes.

7.3 Fees are exclusive of taxes, which we add where required.

7.4 Non-payment. If a payment fails, we may suspend access after reasonable notice and retry attempts. Suspension for non-payment does not start the retention clock in clause 10; that clock starts only when the Subscription Term ends.

7.5 Price changes. We may change prices for a renewal term on at least 30 days' notice before the renewal date. If you do not accept the change, you may cancel before renewal.

7.6 Trials. Where we offer a free trial, it converts to a paid subscription at the end of the trial period unless cancelled first. We will say so clearly at signup.

7.7 Refunds. Except where a refund is required by law or expressly stated at purchase, fees are non-refundable and there is no refund for partial terms or unused seats.

7.8 AI features. Some features consume AI credits, sold in bundles. Credits are consumed as used, do not carry over between billing periods except where a plan expressly says so, and have no cash value. AI-generated output is produced by third-party models: it may be inaccurate and it is your responsibility to review it before publishing it to Learners. Output you generate and keep becomes Customer Content and is yours under clause 5.1.

8. Marketplace

8.1 Where we make marketplace features available, an Account Owner may offer courses for sale to buyers outside its own organisation ("Seller"), and buyers may purchase them ("Buyer").

8.2 The contract of sale is between Seller and Buyer. Quicklearn provides the platform and the payment rails. We are not a party to that contract and are not the seller of the course.

8.3 Sellers receive payment through Stripe Connect and must complete Stripe's onboarding and identity checks. Stripe's own terms govern that relationship. Sellers are responsible for their own tax obligations on marketplace revenue.

8.4 Our commission, payout timing and refund handling are as published on the marketplace pages at the time of sale.

8.5 A Seller must hold every right needed to sell what it lists; clause 3 applies to marketplace listings in full.

8.6 What happens to a purchased course if the Seller leaves. A Buyer's access to a course it has purchased is not automatically cancelled by the Seller's account ending. We will use reasonable efforts to preserve Buyer access for the remainder of any period the Buyer paid for. We cannot guarantee access beyond that, because the underlying content belongs to the Seller and is deleted under clause 10 when the Seller leaves.

9. Data protection

9.1 Roles. For Learner Data and any other personal data you put into the Services:

The Account Owner is the data controller. Quicklearn is the data processor.

We process that personal data only on your documented instructions, which these Terms and your use of the Services constitute, except where law requires otherwise.

9.2 Where we process personal data about the Account Owner's own contacts for our own purposes — billing, account administration, marketing our own Services, site analytics — we act as controller, and our Privacy Policy explains that processing.

9.3 Compliance. We comply with the EU General Data Protection Regulation and the UK GDPR in respect of the personal data we process, and with applicable US state privacy law.

9.4 Our obligations as processor. We will:

  • process Learner Data only on your instructions;
  • ensure people authorised to process it are bound by confidentiality;
  • apply appropriate technical and organisational security measures;
  • assist you, so far as we reasonably can, with data-subject requests and with your obligations on security, breach notification and impact assessments;
  • notify you without undue delay after becoming aware of a personal-data breach affecting Learner Data;
  • use sub-processors only under a written contract imposing equivalent obligations, and tell you before adding or replacing one so you can object;
  • delete or return Learner Data at the end of the Subscription Term, as set out in clause 10;
  • make available the information you need to demonstrate compliance, and allow for audits on reasonable notice.

9.5 Data Processing Agreement. A Data Processing Agreement is available on request at privacy@emltraining.com, and includes the Standard Contractual Clauses and the UK International Data Transfer Addendum where a transfer needs them. See our DPA page.

9.6 International transfers. We host and process data in the United States. Where we transfer personal data out of the EEA or the UK we do so under an approved transfer mechanism set out in the DPA.

9.7 Your obligations as controller. You are responsible for having a lawful basis for the personal data you put into the Services, for giving your Learners the privacy information they are entitled to, and for not uploading special-category data unless you have told us and we have agreed in writing that the Services are suitable for it.

10. What happens to your data when your subscription ends

These numbers are the same numbers published in our Retention and Deletion Policy. If the two ever disagree, tell us at privacy@emltraining.com and we will correct the mistake.

10.1 Ninety-day retention window. When a Subscription Term ends — by cancellation, non-renewal or termination — we keep your Customer Content and Learner Data for 90 days. During that window the account is closed to normal use, but your data is not deleted.

10.2 Export during the window. At any time during those 90 days the Account Owner may request a copy of its Customer Content and Learner Data by emailing privacy@emltraining.com from a billing or administrator address. We will provide it in a commonly-used, machine-readable format within 30 days of the request.

10.3 Deletion from production. At the end of the 90 days we delete your Customer Content and Learner Data from our production systems.

10.4 Backups. Backups containing that data are purged within a further 30 days — so no later than 120 days after the Subscription Term ends. Until they are purged, backups are held only for disaster recovery and are not used for any other purpose.

10.5 Billing records. We retain invoices, payment records and the transaction data our payment processor holds for as long as tax, accounting and anti-fraud law requires. These are records of our own business, we hold them as controller, and they are not deleted under 10.3.

10.6 Aggregate data. We may keep aggregated, de-identified statistics that cannot be linked back to you or to any Learner.

10.7 Reactivation. If you reactivate within the 90 days, your account is restored in full — courses, media, enrolments, progress, results and certificates — exactly as it was. After deletion under 10.3 has happened, reactivation cannot restore anything.

10.8 Erasure takes precedence over this clock. A valid erasure request under Article 17 GDPR, or an equivalent right under other applicable law, is actioned when it is made. It does not wait for the 90-day window to run out, and we will not use this clause to delay it. Where you as controller instruct us to erase a Learner's data, we act on that instruction on the same basis.

10.9 Erasure of an individual Learner anonymises that person's records rather than deleting rows that other people's records depend on. Certificates, audit history and the integrity of shared courses are preserved; the erased person is no longer identifiable from them.

11. Availability, support and changes to the Services

11.1 We aim to keep the Services available, but we do not promise uninterrupted access unless a separate service-level agreement says otherwise. Planned maintenance is notified in advance where we reasonably can.

11.2 We may change, add to or withdraw features. Where a change materially reduces functionality you are paying for, we will give at least 30 days' notice, and you may cancel and receive a pro-rata refund of fees paid for the unused remainder of the term.

12. Third-party services

The Services integrate with third parties — including Stripe for payments, AWS for hosting and storage, and AI model providers. Their terms govern their own services. We are not responsible for a third party's acts or omissions, but we remain responsible for our own obligations to you under these Terms and under clause 9.

13. Termination

13.1 By you. The Account Owner may cancel at any time from the billing settings or by writing to info@quicklearnlms.com. Cancellation takes effect at the end of the current Subscription Term; access continues until then and clause 7.7 applies to fees already paid.

13.2 By us for cause. We may suspend or terminate immediately if you materially breach these Terms — including clause 4 — and do not fix it within 14 days of notice, or immediately and without notice where clause 4.3 allows. We may also terminate immediately for non-payment that remains unresolved 30 days after notice, or where required by law.

13.3 By us for convenience. We may terminate a subscription for convenience on 60 days' notice, refunding fees paid for the unused remainder of the term.

13.4 Learner access on termination. When an account ends, Learners in that account lose access to its courses at the same moment the Account Owner does. Learners are the Account Owner's users, not our customers, and we have no separate contract with them.

  • Certificates already issued remain valid as records of completion; we will not revoke them.
  • During the 90-day window in clause 10, the Account Owner may request an export that includes its Learners' progress, results and certificates, so it can give them to the Learners.
  • Marketplace Buyers are treated under clause 8.6, not this clause.

13.5 Survival. Clauses 3.5, 5.1, 5.4, 9, 10, 13.4, 13.5, 14, 15, 16 and 17 survive termination.

14. Warranties and disclaimers

14.1 We warrant that we will provide the Services with reasonable skill and care.

14.2 Other than 14.1, and to the fullest extent the law allows, the Services are provided "as is" and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

14.3 We do not warrant that the Services will be error-free, that content will be free from loss where you have not kept your own copies, or that AI-generated output will be accurate.

14.4 Nothing in these Terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

15. Liability and indemnity

15.1 Cap. Subject to 14.4, each party's total liability arising out of these Terms in any 12-month period is limited to the fees the Account Owner paid in the 12 months before the event giving rise to the claim.

15.2 Excluded loss. Subject to 14.4, neither party is liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, or loss of goodwill.

15.3 Your indemnity. The Account Owner will defend and indemnify us against third-party claims, and the reasonable costs of them, arising from: (a) its Customer Content, including any claim that it infringes a third party's rights; (b) its breach of clause 4; (c) its breach of its obligations as controller under clause 9.7; and (d) its marketplace sales under clause 8.

15.4 Our indemnity. We will defend and indemnify the Account Owner against third-party claims that the Services, used as permitted, infringe that party's intellectual property.

16. Confidentiality

Each party will keep the other's non-public information confidential, use it only to perform these Terms, and protect it with at least reasonable care. This does not apply to information that is public through no breach, was already known, is independently developed, or must be disclosed by law — and where law compels disclosure, the disclosing party will give notice where it lawfully can.

17. Changes to these Terms — versioning and re-acceptance

17.1 Every version is numbered and dated. These Terms carry a version identifier and an effective date, shown at the top of this page. We record which version you accepted, and when.

17.2 Material changes require re-acceptance. If we make a material change — one that meaningfully alters your rights or obligations — we will publish the new version with a new identifier and effective date, give at least 30 days' notice by email and in the product, and require you to accept the new version before continuing to use the Services. Continuing to use the Services is not, on its own, acceptance of a material change.

17.3 Non-material changes — typographical corrections, clarifications that do not alter meaning, updated contact details — take effect on publication and do not require re-acceptance.

17.4 If you do not accept a material change, you may cancel before it takes effect and receive a pro-rata refund of fees paid for the unused remainder of the term. Clause 10 then applies to your data.

18. General

18.1 Notices. To us: info@quicklearnlms.com, or EML Training Corp, 30 N Gould St, Sheridan, WY 82801. To you: the email addresses on your account, and in-product notices.

18.2 Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in a merger or sale of substantially all our assets, on notice to you.

18.3 Entire agreement. These Terms, the Privacy Policy, any DPA and any order form are the entire agreement. Where an order form or a signed DPA conflicts with these Terms, that document prevails for the subject it covers.

18.4 Severability. If a provision is unenforceable, the rest stays in force.

18.5 No waiver. Not enforcing a right is not a waiver of it.

18.6 Force majeure. Neither party is liable for delay caused by events beyond its reasonable control, except for payment obligations.

18.7 Governing law and jurisdiction. These Terms are governed by the laws of the State of Wyoming, USA, and the parties submit to the exclusive jurisdiction of the state and federal courts located in Wyoming — save that nothing in this clause deprives a consumer of the protection of the mandatory law of their country of residence, and nothing in it limits either party's rights under clause 9 or applicable data-protection law.

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